​

Coronavirus impact 2021 

 

WHEN WILL MY ORDER SHIP?

 

PANDEMIC TIMES - orders will usually ship in 2-5 business days. If you need your order sooner please contact me before placing it, I may be able to help. 

Your order will ship UPS, usually, within 48 hours after payment, Monday through Friday. 

 

We ship with UPS or  TNT, if you prefer DHL please contact us.

 

International orders may take from 2 to 6 weeks to be delivered. I can't be responsible for any custom fees that are applied to your order or if your order gets refused and sent back. Check the customs rules for your country.

 

TO ALL CUSTOMERS

 

Please make sure your shipping address is correct. That is the address where your order will be shipped, unless otherwise advised.

 

DO YOU ACCEPT EXCHANGES OR RETURNS?

 

Due to potential contamination issues, Pineapple Wave  do not accept returns. 

 

Please look at the descriptions and photos carefully and if you have any questions, please do not hesitate to contact us before making your purchase.

 

If you have ANY problems with your order, please, contact me.

 

OBRIGADA! THANK YOU !! GRACIAS !!!